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What
sort of database is my cart using and can I edit
it directly?
Can
I get the password to the database in my folder?
I
have logged into the control panel but I don't see
Shopping Cart Administration.
When
I view my orders, how do I know the data is safe?
Can
I edit my cart using FrontPage?
What
happens to my order after it is submitted?
How do I link the product to my static html order page. On this page I have a "ORDER" button that needs to link to the shopping cart item.
What
do I do if I want my customer to go directly into my site
when they type in my URL?
I
typed in the location of my images in the Add Item
view (in the control panel) but when I view my
cart I just see that little box that means the
picture is missing. What happened?
What
sort of database is my cart using and can I
edit it directly?
CoastCart uses Microsoft Access as its database.
The
database can only be modified through the control
panel. For security reasons, primarily the
protection of your client's credit card number,
the database is encrypted.
Can
I get the password to the database in my folder?
We do not provide the password for the
database in your folder. It is very
important for the cart to function properly that
the database be set up properly - all of the
fields and field properties must match each
other. For this reason, we do not allow
direct editing of the database. You can
update the data through the control panel.
I
have logged into the control panel but I don't see
Shopping Cart Administration.
To
access the Administration pages, you can only log
in with the domain name and FTP password.
How do I know the data is
safe when
I view my orders?
You
can only view your orders through the control
panel, which is protected by SSL encryption.
When you look at the address bar of your browser,
you will see "https" instead of
"http" and that indicates a secure
connection.
Can
I edit my cart using FrontPage?
If
you are careful you can use FrontPage on
include_header.asp and include_footer.asp.
However, you should never edit the default.asp
page using FrontPage, as it will tend to rewrite the
code and disable the cart.
What
happens to my order after it is submitted?
The
order is sent to a database that is located on the
server, so the database is never sent anywhere
that it could be viewed.
How do I link the product to my static html order page. On this page I have a "ORDER" button that needs to link to the shopping cart item.
You enter the cart at "yourdomain.com"/cart. Click on the catagory and item. When you get to the item's order page, copy the URL from the address bar. You can then hyperlink using this code. It is going to remain the same as long as the product is in the database.
What
do I do if I want my customer to go directly into my
cart when they type in my URL?
You
can place a small piece of code called a response
redirect that you would create in a default.asp
page in the root of your folder. The only
code that you want in the page is:
<%
Response.Redirect "http://"www.yourdomain.com"/cart/default.asp"
%>
I
typed in the location of my images in the Add
Item view (in the control panel) but when I view
my cart I just see that little box that means the
picture is missing. What happened?
The
default folder for cart item pictures is
cart/images/user_images. You should put all
pictures in that folder and just key in the name
of the picture file. If you must use a
folder elsewhere, you will need to put the
relative URL from the location of cart/images/user_images.
For example, if you put a cart/images/graphics/
subfolder, then you will need to key the URL in as
../graphics.
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