| How
can I contact a Coastline sales representative? |
| Send
e-mail to info@coastline.com or use our online
sales support form. |
|
|
| Do
I get a telephone number from Coastline to dial in
to the Internet? |
| No.
Coastline does not provide dial-up service for our
customers. It is assumed you already have access
to the Internet. |
|
|
| Do
you accept credit cards? |
|
Yes. We accept Visa, Mastercard and
Discover. Credit card is the only payment option
at Coastline. |
|
|
| Can
I send payments through Western Union or send a
check? |
| No.
Sending money by wire or paying by check is
currently not an option. We accept Visa,
Mastercard and Discover credit
cards. |
|
Back
|
| Will
you automatically charge my credit card at the end
of each billing period? |
| Yes.
At the end of each billing period your card will
automatically be charged the proper amount to
cover the next period. Notify us at least two
weeks in advance of the billing period if you wish
to stop your service. |
|
|
| Will
you bill me for a new domain name? |
| No.
If you chose the signup option to have us register
your domain name for you, we will use your credit
card at Registrars.com and register the name for
you immediately. If, at
signup, you did not request Coastline to help
register your domain name for you, you will need
to buy a domain name yourself. Registrars.com
charges $35 for the first year then $35 per year
thereafter. They do have bulk discounts so
if you want to register more than one year at a
time, you can do so. If you know that you are
going to host with us, we can provide you with the
DNS information beforehand to expedite getting
your site on line. |
|
Back
|
| Do
you charge an extra fee to submit my domain name
for registration? |
| No.
We do not charge for submitting new domain name
requests or domain name transfer requests to
InterNIC. |
|
|
| Can
I have multiple domain names point to one account? |
| Yes.
There is a $10 monthly fee in addition to our
standard one time setup fee for each domain you
wish to point at your common home page. All e-mail
sent to these extra domains will be forwarded to
your primary domain name. |
|
|
| How
do I discontinue service with Coastline? |
| To
cancel your account please use our cancel form at http://www.coastline.com/cancel |
