Technical Support Control Panel

If you have a question that is not answered here, view our sales FAQ
or please send a message to our sales staff.

Plan A

Plan B

Monthly Fee



Disk Space

200 MB

500 MB

E-mail Accounts (POP3 & IMAP) 

200 Emails

500 Emails

Web Site Visitor Traffic (MB per month)

1,000 MB

2,500 MB

Initial Setup Fee

No Setup Fees!

No Setup Fees!

Email Control Panel Via Web Browser

Microsoft Windows 2000

Microsoft Internet Information Server 5.0

Microsoft FrontPage 2002 Extensions

Microsoft Active Server Pages

Active Perl
Live Stats

Javascript, VB Script & Active-X

Web-based E-Mail & Calendar

Unlimited E-mail Aliases

Auto-responders/Vacation Messages
ASPMail Script 

Web Page Online Forms

Online Technical Support

24-Hour Unlimited FTP Access

Nightly Tape Backup

Access to website with or without "www"

Microsoft Visual InterDev 6 ready

Chat Forum

ODBC Database Connectivity for MS Access


Write Permissions for Database & Text Files

Microsoft Index Server

SSL Secure Web Pages

Web Site Statistics

Direct Access To Log Files

Advanced CoastCart Shopping Cart

Account Options

Extra E-mail Boxes ($ per month)



Each Additional 100 MB ($ per month)



Domain Pointer/Aliases ($ per month)



Bandwidth/Web Site Traffic ($ per month)



Canceling account: To close your account at Coastline your must use our online form at  If you move your domain to another host or let your domain registration expire, it is still your responsibility to cancel your account at Coastline to avoid monthly charges. Accounts paid for a year in advance may cancel within 30 days for a complete prorated refund. After 30 days no refunds will be issued.

The Fine Print...
Two free months apply to first domain
Each additional domain will be billed immediately to your credit card on a prorated basis.  Our normal billing period commences on the first of the month.
Subdomains and Aliases Not Subject To Free Trial Period
Subdomains and aliased domain accounts are not subject to the free trial period and are billed on a prorated basis at signup. Subdomains & aliased domains are pointed to the root of primary domain. If they need to point to a subfolder of the primary domain, then they are charged as a regular account.
Upgrading/Downgrading/Closing Plans
You can change plan types at anytime using your control panel or contacting our Customer Service Department. A one-time $15 plan change fee applies to both upgrades and downgrades between all plans. Repeated opening/closing of accounts are subject to a one-time fee of $15 for each account closed.

InterNIC's Domain Name Fee:

New accounts applying for domain names ending with .COM, .ORG and .NET will receive a bill at their mailing address from the U.S. domain agency InterNIC for a registration fee of $35, which covers the first year of domain name ownership then $35 per year thereafter. New accounts moving an existing domain to our server will not be billed an initial registration fee by InterNIC. New accounts applying for internationally-specific domain names (for example are required to register their own domain names directly with their country's domain agency.

Credit Card Declined Fee:

If your card is declined during a monthly re-bill, Coastline is charged $6 by the financial institution as a service charge.   Coastline in turn will relay this charge to you and notify you via email that your credit card has been declined so that you can address the issue with your card issuer. There is no extra fee if your card is declined because your card has reached its limit.

Technical Support:

All technical support and accounting questions will be answered through our web page submission form and through e-mail. Telephone calls with technical support and accounting questions will be directed to use our online web page forms. Our technical support web page is located at Our technical support e-mail address is

Internet Access Required:

It is assumed that all users already have access to the Internet before opening an account. Internet access is required to receive e-mail and update web pages. Internet access is not provided.

Excess Monthly Web Traffic:

Web sites that exceed their monthly web site visitor traffic maximums will be billed $15 per 1,000MB. Most web sites use far less than the maximum allotment.

Unsolicited Commercial E-mail / Adult Material:

Accounts may not send or advertise the use of unsolicited commercial e-mail (SPAM). Accounts that violate this rule will have their account closed. Adult web site material or pornography is not allowed at any time on the Coastline web servers.